Service Rates

Lowrance has always taken pride in our commitment to customer service and the ability to repair our equipment for an extended period of time.  We offer a flat rate repair for current production units and are committed to service out of production units for as long as possible.  However, due to the rapid advancements in technology of consumer electronics, components can quickly become obsolete and unavailable.  This affects our ability to repair our units.  For current repair rates please contact us by calling Customer Service at 1-800-628-4487. Canadian customers, please call 1-800-661-3983.

If a unit is sent in for repair when a repair is not necessary (for example if the unit simply needs to be reset, or any other issue that is correctable from the Product Support tool), and if the unit is out-of-warranty, you will be charged $49.95 USD for the bench test fee and $12.50 USD for return shipping, for a total of $62.45 USD. This does not apply to in-warranty units or units that require physical repair.